skynet-es.com not send any product until you confirm that you have
made the payment. We see it reflected in our daily extracts or
While we have received the voucher by mail or fax.
Delivery will be deemed made when the carrier has
Training Act, as the products and the customer has signed the document
of receipt of delivery. It is for the customer to verify the products to the
reception and expose all the caveats and claims that may be
justified in the document of receipt of delivery.
In the confirmation email you receive when ordering you how long
approximately when they will receive the shipment. The delivery times indicated are
for guidance and skynet-es.com strives to respect them. Nevertheless,
Delays will not lead to the cancellation of the order or any compensation
RETURNS
No returns are accepted within 7 calendar days from the date of
invoice. In the event of the return within this period, the customer
bear the direct costs of the return.
No returns if the product is presented in perfect
conditions.
No returns if the product packaging are not the original
and these are not in perfect condition. The original packaging must
protected as received in perfect condition, being prohibited
the use of seals, adhesive tapes, labels or any attachment
directly to the original package.
For their special Features, skynet-es.com not accept returns
the following products: consumables, media, products easily
reproducible (eg software), Product-Specific unusual for
customer-developed products tailored to the client, and services.
Any return must be authorized by skynet-es.com. For this, the
Customer must request by a
e-mail a number of Return Authorization (RMA)
indicating the reason for the return and invoice number.
Once the client has received the RMA products shall circulate
to the address specified by skynet-es.com. The costs of such transportation
shall be borne by the customer. If instead there was an error by
Customer will assume all costs and outbound back.
